Hello,
Could you please provide me with an update so this matter can be resolved?
Thank you,
Eric
--------------------------------------------------------------------------------
From: Eric J. Grimes <blueroadster@yahoo.com>
To:
support@readywire.comCc:
blueroadster@yahoo.comSent: Sat, July 10, 2010 3:15:35 PM
Subject: Re: [#YQT-986337]: [kseriest] ReadyWire Account Past Due
Hello,
I wanted to let you know that I searched through all of my email messages and never received an invoice from ReadyWire. I have no clue as to how much is owed for the hosting of kseries-tech.com. I also tried logging into "My Account" from the ReadyWire website and cannot login. Not receiving an invoice, knowing the amount owed or even being able to find out this information via your website makes it impossible for me to resolve this matter without further assistance from your end.
I would appreciate your timely response.
Regards,
Eric
--------------------------------------------------------------------------------
From: Eric J. Grimes <blueroadster@yahoo.com>
To:
support@readywire.comCc:
blueroadster@yahoo.comSent: Sat, July 10, 2010 3:04:11 PM
Subject: Re: [#YQT-986337]: [kseriest] ReadyWire Account Past Due
Hello,
Once again, I am trying to contact you to resolve this matter. I have tried calling several times and also left a voice message last week along with my phone number for my call to be returned. I have yet to hear anything and would appreciate some form of response.
Regards,
Eric
--------------------------------------------------------------------------------
From: Eric J. Grimes <blueroadster@yahoo.com>
To:
support@readywire.comSent: Thu, July 8, 2010 10:40:54 PM
Subject: Re: [#YQT-986337]: [kseriest] ReadyWire Account Past Due
Hello,
I am following up on the below email chain. Please reply and let me know of the status in order to correct this matter.
Regards,
Eric
--------------------------------------------------------------------------------
From: Eric J. Grimes <blueroadster@yahoo.com>
To:
support@readywire.comSent: Tue, July 6, 2010 3:05:14 PM
Subject: Re: [#YQT-986337]: [kseriest] ReadyWire Account Past Due
Rick,
I called this afternoon and left a message regarding this email. My account was initially set up through Limitless Hosting where my payments were automatically sent to them on a yearly basis via a PayPal automatic transfer. Apparently, those transfers got canceled on your end when Ready Wire purchased Limitless Hosting.
Please provide me with your direct number so I can call you to clear this issue. In the future, I would also appreciate any and all billing related issues to be delivered to me via postal mail instead of to this email address that I rarely use anymore.
Regards,
Eric Grimes
--------------------------------------------------------------------------------
From: Rick Hall <support@readywire.com>
To:
blueroadster@yahoo.comSent: Fri, July 2, 2010 6:16:52 PM
Subject: [#YQT-986337]: [kseriest] ReadyWire Account Past Due
Dear Eric,
We have tried every approach we could think of to collect this debt. We have absolutely no interest in turning this over to a collection agency or our attorney. However, we don't know what other choice your nonpayment gives us.
Please send us a check for the full amount or call us to setup a suitable repayment plan so we can avoid the collection route. That is a difficult and expensive approach for all concerned. Besides which, we would like to retain you as a customer and get our relationship back on a current and paying basis.
Our mailing address is:
ReadyWire Multimedia Solutions
PO BOX 811061
Chicago, IL 60681
Please call us immediately to resolve this matter. if you do not call or work out a suitable arrangement within the next 10 days, we will be forced to turn this over for collection, which does neither of us any good and will be a disappointment to us all.
Hoping for your prompt payment and/or quick response.
With best regards,
Rick
--
Rick Hall
Senior Vice President
ReadyWire Multimedia Solutions
Affordable Website & Reseller Hosting
http://www.readywire.com/Technical Support:
24 hours a day / 7 days a week
Customer Login..........:
https://secure.readywire.com/Server Notices............:
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https://secure.readywire.com/Knowledgebase..........:
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http://readywire.mobi/If you are wondering how our network is performing, make sure to access
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Ticket Details
===================
Ticket ID: YQT-986337
Department: ReadyWire Billing Notices
Priority: Low
Status: Open